Email: info@wearten.com

Address: California, United States.

Information questions

Frequently Asked Questions

Will I receive the same product that I see in the picture?

The images displayed on the site are identical to the ones delivered. During the order process, we will inform you if there are any differences in color or size.

Will you restock items indicated as “out of stock?”

Restocking of items is entirely relative and cannot be guaranteed for all items. You can contact us directly through our 24/7 live chat platform if you’re interested in an “out of stock” item, and we’ll let you know if it’s available.

How does the order process work?

To complete a successful order, you must select your product and follow the steps below
1. Add your product to the cart
2. Click the Checkout button
3. Complete the billing/shipping information
4. Fill in any additional information if needed
5. Ensure the final details regarding the total price, delivery address, and phone number are correct.
6. Place your order and choose your preferred payment method
7. The following message will display after you place your order: Thank you, your order has been received.

How can I return an item?

Refer to our return policy for more information.

Where can I ship my order?

Our products are shipped worldwide! If you want to find out how much your International Order will cost, add items to your cart and select your country at checkout. Sometimes, we ship your order through a different carrier, which is often more affordable. As the cosigner, we want you to understand that you are responsible for all import duties, taxes, and other shipping fees. Sometimes the customs office in your country holds your shipment for fees, while other times, the taxes are included in the shipping charges. Our Shop is not responsible for any import fees.

Information about us

CONTACT US FOR ANY QUESTIONS